Placing an Order

Print Size Decisions

Deciding on the size of the art print you are going to order can seem overwhelming at first, but there are a few ways to make this decision easier. 

First and foremost, if you haven't already, I highly suggest measuring the wall space that you are planning to hang the print. A general rule of thumb for hanging artwork over a piece of furniture: you don't want the print to be wider than the furniture.

If you don't have a specific wall in mind, or you're not planning to hang the art over furniture, then disregard these tips. 

Once you know the dimensions of your wall space, take a look at the print size options for the photo you have in mind in my shop.

Using masking tape, measure and mark out a couple of different print sizes on your wall, so you can see exactly how much space the print is going to take up, and whether or not that size looks right for your space. This step alone is super helpful in making the right print size choice. 

One thing to bear in mind: if you are planning to order a framed print, the finished framed size will be larger than the print size. The framed size will depend on the mat and frame you choose. For example, if you chose a 16x24 print with a two inch mat and a one-inch frame, the finished framed size will be 22x30 inches. 

Don't be afraid to go big!

Large prints can make a statement on your wall, and have great visual impact. Many of my prints can be printed larger than the 24x36 size listed on the product page. If you need a larger print, don't hesitate to let me know your desired image and size via a quick email. Send this email here.

Larger prints can be especially powerful on canvas, as there is no glass or gloss to create glare, so the visual effect is bold and vibrant. 


Payment Options

We accept PayPal, Visa, MasterCard, Discover, American Express, Diners Club, Apple Pay, Google Pay and Shopify Pay.

Sorry, but we don't accept orders over the telephone or via mail/email/fax. 


Coupon Codes

To activate your discount coupon, click "Check Out" on the Cart page. You'll be taken to through the quick and easy process, during which you can enter your discount or coupon code.

Click "Apply" to see how the discount impact your final total. Now press "Complete order" to send us your order!


Order Processing

All orders placed online Monday-Friday (excluding holidays) before 2PM PST will begin processing that day and ship within 48 hours, pending item availability and credit card verification. Orders placed after 2PM PST will begin processing the next business day. Orders placed on Friday after 2PM PST will begin processing the following Monday. Transit times do not include Saturday, Sunday or holidays.

Order processing cut-off times are provided as guidelines only, and do not take into account possible delays caused by item availability and payment verification. 


Production Time

We require 3 to 5 days to produce your order, and it will be shipped out soon as possible.


Tracking your order

Upon completion of your order, you will receive a shipment confirmation email, which will include a link that will direct you to updated tracking information. Click this link for more details on shipping.


Privacy and Security

We only use the safest payment processing services on the web. If you have any security questions or concerns please check out our payment processors security measures. PayPal.com or Shopify Payments. Get more information by reading our Privacy.


Orders as Gifts

So you'd like to send someone a gift? That's a great idea! When ordering as a gift for someone, be sure to do the following:

  1. Type the words 'this is a gift' in the Special Instructions box on the Cart page.
  2. Enter in your email address to receive all summary information but enter in the recipient’s name and shipping information.

We will be sure to keep all prices and receipts out of the package!


Cancellations

Mistakes happen, so don't sweat it! As soon as you realize that you'd like to cancel an order, please send us an email at help@yuriajonesphotography.com.