All orders placed online Monday-Friday (excluding holidays) before 2PM PST will begin processing that day and ship within 48 hours, pending item availability and credit card verification. Orders placed after 2PM PST will begin processing the next business day. Orders placed on Friday after 2PM PST will begin processing the following Monday. Transit times do not include Saturday, Sunday or holidays.
Order processing cut-off times are provided as guidelines only, and do not take into account possible delays caused by item availability and payment verification.
We require 3 to 5 days to produce your order, and it will be shipped out soon as possible.
Tracking your order
Upon completion of your order, you will receive a shipment confirmation email, which will include a link that will direct you to updated tracking information.
We work hard to lower our shipping costs to pass those savings on to you. Right now, we offer free shipping for orders $99 and over. See table below for fees otherwise.
|Mainland USA||5 to 12 business days||FREE|
|Alaska, Puerto Rico, Hawaii||Up to 21 business days||+ $10|
|International||Up to 21 business days||+ $10|
Carriers of choice
Our international network of vendors use a variety of carriers including:
- Royal Mail
- India Mail
We use USPS for all international deliveries. Rates are calculated based on destination and weight of package. All additional taxes, VAT, customs and import duties levied by the client’s local government are the responsibility of the client.
If for any reason you are not delighted with your purchase, we will accept returns and exchanges of unused or defective merchandise within 60 days of purchase with a valid receipt. Shipping and handling fees are non-refundable.
All purchases must be returned by mail. To start the process, please send us an email as soon as possible.
Instructions for Returning A Package
Request a return form at email@example.com and include it in the return package. Be sure to keep the Return Tracking Number for your return package to monitor delivery status.
Send the return package to the following address:
6703 NW 7th Street
Miami, FL 33126